Effective Date: January 1st, 2024
Welcome to the Notary Public Association. We respect your privacy and are committed to protecting the personal information you share with us through our website, online notary training courses, ecommerce services, and identity verification processes.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products or services, enroll in courses, create an account, or complete identity verification.
1. Information We CollectWe may collect the following categories of information:
A. Personal InformationIncluding but not limited to:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Date of birth
- Government-issued identification information
- Account login credentials
B. Ecommerce & Transaction InformationIncluding:
- Products purchased
- Course enrollments
- Order history
- Payment confirmations
- Customer support communications
C. Device & Website Usage InformationIncluding:
- IP address
- Browser type
- Device information
- Cookies and tracking technologies
- Pages visited
- Referring URLs
- Analytics information
D. Identity Verification & Biometric InformationTo comply with fraud prevention, identity verification, and notary-related requirements, we may collect and process:
- Images of government-issued identification
- Selfie images
- Facial scans
- Liveness verification data
- Biometric identifiers or biometric information as defined under applicable law
This information may be collected and processed by our third-party identity verification provider, Sumsub.
2. How We Use Your InformationWe may use your information to:
- Process orders and payments
- Provide online training courses
- Verify identity and prevent fraud
- Comply with legal and regulatory obligations
- Provide customer support
- Improve website functionality and user experience
- Send transactional or marketing communications
- Maintain account security
- Detect unauthorized activity
3. Identity Verification ServicesWe use third-party identity verification services provided by Sumsub to verify customer identity and assist with fraud prevention and compliance obligations.
Identity verification may involve:
- Government ID scanning
- Facial recognition technology
- Facial geometry analysis
- Liveness detection
- Video or selfie verification
By proceeding with identity verification, users consent to the processing of personal and biometric information as described in:
- this Privacy Policy;
- our Biometric Information Privacy Policy; and
- Sumsub’s privacy documentation.
4. Third-Party Service ProvidersWe may share information with trusted third-party service providers who assist in operating our business, including:
- Payment processors
- Ecommerce platforms
- Email providers
- Analytics providers
- Shipping providers
- Customer support systems
- Identity verification vendors
These providers may process information on our behalf subject to contractual confidentiality and security obligations.
5. Identity Verification & Sumsub Privacy InformationWe use third-party identity verification services provided by Sumsub Group of Companies (“Sumsub”) to assist with identity verification, fraud prevention, and compliance obligations.
During the identity verification process, users may be presented with additional disclosures, notices, and consent acknowledgements related to the processing of personal information, biometric data, facial scans, and liveness verification technology.
For more information regarding Sumsub’s privacy and data processing practices, please review Sumsub’s Privacy Notice:
https://sumsub.com/privacy-notice-service/
Additional verification-specific notices and consent disclosures may also be presented directly within the identity verification workflow.
6. Cookies & Tracking TechnologiesWe may use cookies, analytics tools, and similar technologies to:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Support advertising and remarketing efforts
Users may disable cookies through their browser settings, though certain features of the website may not function properly.
7. Data RetentionWe retain personal information only as long as reasonably necessary for:
- providing services;
- complying with legal obligations;
- resolving disputes;
- enforcing agreements; and
- fraud prevention purposes.
Biometric information retention and destruction practices are further described in our Biometric Information Privacy Policy.
8. Data SecurityWe implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure.
9. Your Privacy RightsDepending on your jurisdiction, you may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Withdraw consent where applicable
- Object to certain processing activities
- Request information regarding data sharing practices
To exercise these rights, please contact us using the information below.
10. Illinois Residents & Biometric PrivacyIllinois residents may have rights under the Illinois Biometric Information Privacy Act (“BIPA”).
Please review our:
Biometric Information Privacy Policyfor information regarding:
- biometric collection practices;
- retention schedules;
- destruction guidelines; and
- consent procedures.
11. Children’s PrivacyOur services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
12. Third-Party WebsitesOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
13. Changes to This Privacy PolicyWe may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes constitutes acceptance of the revised policy.
14. Contact InformationIf you have questions regarding this Privacy Policy or our data practices, please contact:
Notary Public AssociationPO Box 1101
Crystal Lake, IL 60039-1101
info@notarypublicillinois.com
(815) 455-4247